Emergencies
Our Patients
First and foremost we pray you are well and keeping safe. The Covid 19 pandemic has had such a huge impact on our day to day lives and things are changing constantly.
The health and safety of our communities, our wonderful patients and our amazing team is paramount at this time and therefore from Monday 23rd March we are only able to offer Urgent and Emergency appointments ONLY.
This is critical to ensure we are all adhering to social distancing and preventing the spread of this virus.
Please do not attend the practice if you have symptoms of Covid-19. If you do you will be asked to leave immediately and asked to call 111 for immediate advice and support.
We will be contacting all our patients with booked appointments for week commencing 23rd March and these appointments will be rearranged for the future.
Please contact the practice if:
You have a facial swelling that is compromising your breathing, swallowing or your eyesight
You have suffered facial trauma that has led to having a tooth broken or ‘knocked out’
You have uncontrollable bleeding after a tooth has been extracted
You are suffering from extreme toothache that is not responding to painkillers
If you are experiencing any of the following dental emergencies:
Toothache or swelling that suggests an infection of a tooth or gum
Severe toothache or facial pain which is not controlled by taking over-the-counter painkillers
trauma of the face, mouth or teeth after a recent accident or injury
a permanent tooth being knocked out
bleeding after tooth extraction that you cannot control
serious swelling of the mouth or face which is getting worse
Grow it.
If you feel like you just need some advice or reassurance then please feel free to contact us at our Newcastle site 0191-2324284 or South Shields site on 0191 455 4732during normal working hours or call 111 if outside normal working hours.
Please note: if your emergency is life threatening such as a swelling which is causing difficulty in breathing then please dial 999.